WHERE DO YOU DELIVER LOCALLY?
We deliver to most zipcodes throughout Las Vegas, Henderson, North Las Vegas and Summerlin. If we are not able to deliver to the requested zipcodes, you can pick up your gift from our Las Vegas Blvd or Henderson Locations.
DO YOU OFFER HOTEL DELIVERY?
We offer same-day delivery to hotels and timeshares located on the Las Vegas Strip, Henderson, Summerlin and North Las Vegas. Hotel delivery is available 7 days a week and deliveries are made between 10am and 7pm daily. For same-day Delivery, orders must be placed by 11am PST.
HOW MUCH DOES LOCAL DELIVERY COST?
$15.00 Local Delivery Fee to all hotels, businesses and residences.
If you prefer to pick up your orders, you can pick up at our Las Vegas or Henderson locations, free of charge. To pre-arrange a pick up time, call
702-214-1221. Pick up Hours are M-F 11am-4pm.
DO YOU DELIVER TO BUSINESSES AND RESIDENCES?
Yes, we deliver to both residences and businesses. For both business delivery and residential, we require a signature upon receiving the delivery. We highly suggest leaving the recipients phone number on the checkout page so that we can call with any issues in delivering the gift.
IF MY ORDER IS BEING DELIVERED TO A HOTEL, HOW DO I ENSURE THE RECIPIENT RECEIVED IT?
We are required to deliver the gifts to the guest services desks at the desired hotel. We do not deliver directly to the guest rooms. Each property differs that some have Concierge Desks, some have Guest Services and some require delivery of gifts to the Bell Desk. Champagne Life receives a signature upon delivery at the property and considers the delivery of the order complete. Champagne Life will not be held responsible for gifts that are lost, stolen, damaged or not delivered to the rooms by the hotel staff. If a gift is not delivered in a timely manner, we strongly advise the purchaser to contact the hotel in question.
AM I NOTIFIED ONCE THE GIFT IS DELIVERED?
If you would like to receive confirmation of delivery, please leave a note on the checkout page of the website with your preferred preference of notification email, call or text.
CAN YOU DELIVER TO NELLIS AIRFORCE BASE?
No. Due to strict regulation to who is allowed on base, we do not offer this as a local delivery option. Shipping to Nellis AFB is allowed.
DO YOU DELIVER TO HOSPITALS?
We recommend that you do not request a hospital delivery. Many times hospitals have a delivery time in the morning for patients. If your gift arrives after the hospitals deliver time, it gets held back until the following day. Many times this can result in the parcel being delivered to a room once the patients have been discharged.
IF MY ORDER IS BEING DELIVERED TO A HOTEL, WHEN IS THE GIFT DELIVERED TO THE GUEST?
We deliver the gifts to the hotel Bell Desk or Concierge Desk according to the properties policies. Once it is delivered to the appropriate location, the hotel staff is then responsible to deliver the gift to the guest. Generally, the hotel staff will bring the gift up very quickly depending on the level of hotel guests. Some properties have policies if the guest is not in the room, they will leave a message on the hotel room phone to notify the guest of the delivery and will bring the gift up once they are notified. Other properties will leave the gift in the room without being present. If you are curious to know, please reach out to the hotel directly. Champagne Life will never enter a hotel room or bring the gift to the room directly.