Shipping and Delivery Policies:
Our shipping boxes and materials are made specifically to fit the baskets and products perfectly to ensure safe delivery. Unfortunately, we do not combine orders in the same box. All orders will be packaged separately.
Daily Shipping Cutoff: We ship orders Monday through Friday. Over night orders are shipped on the same day when the order is placed before 12pm PST. All other orders are usually shipped within 24 hours, and we make every effort to ship orders same day.
1) UPS Ground: Will arrive within 3-4 business days (Monday-Saturday)
2) UPS Two-Day Air: Will arrive within 2 business days (Monday-Saturday)
3) UPS Next Day Air: Will arrive within 1 business day (Monday- Saturday)
Shipping on a Specific Date: If you would like your order to ship on a specific date, please email email@example.com to arrange the details.
Shipping to Multiple Addresses: Our website does not currently allow shipping to multiple addresses, but we’re working on that feature for a future update. In the meantime, please place each order individually. If you are shipping to 4 or more addresses, please contact us at firstname.lastname@example.org and we can assist you.
International Shipping: At this time, Champagne Life can ship alcohol internationally depending on the exact location. Since international shipping requires special attention, orders will go out in 48 hours. International shipping rates do apply.
All packages containing alcohol will be shipped through UPS and will require an adult signature upon receiving the delivery. The UPS Rep will attempt to deliver the item 3 times. They will not be able to complete the delivery with out an adults signature (21 years or older). All orders that are undeliverable become property of UPS or Champagne Life. Depending on the circumstance, the package can be resent with additional shipping and handling charges applied. All UPS policies can be found at UPS.com
As mentioned before, all orders containing alcohol will be shipped through UPS. We ship to the following States:
Alaska, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Virginia, Washington, West Virginia, Wisconsin and Wyoming.
We do NOT ship to the following States:
South Dakota, Oklahoma, Arkansas, Kentucky, Alabama, Mississippi, Delaware, New York, Vermont, Rhode Island and Massachusetts.
Champagne Life can deliver orders within the Las Vegas Area. Additional Delivery and handing fees do apply. Large orders may be subject to additional delivery fees. Most orders will be delivered same day or next day. Deliveries go out 7-days a week at 10am and 5pm. If you would like your order delivered at a specific time, please specify at the time or order. If there has been no specification made, Champagne Life is not responsible for meeting last minute requests and recipient errors.
Upon delivery, the recipient is required to sign for the order. By signing for the order, that ensures that they are 21 years or older and the end user is 21 years or older. Champagne Life reserves the right to ask for identification that expresses the recipients DOB. If the Champagne Life employee delivering the order does not feel comfortable with completing the delivery for any reason, or we reserve the right to decline delivery and try again the next business day or until the circumstances are viewed as safe.
If your gift has been delivered to the casino/resort/hotel's bell desk or concierge desk, and the staff has signed and accepted the product, Champagne Life is not responsible for undelivered product and no refunds will be granted. We highly suggest including the recipients phone number at the time of order so one of our staff members can call them at the time of delivery.
Cancelations can be made up to 48 hours before the scheduled delivery day and time. No cancelations allowed for custom gifts.